It's been a long time since I have used Instant Messaging. Probably five years or so. Back then I tried a variety of IM software (ICQ, MSN Messenger, Yahoo, AIM, Trillian, etc.). Gtalk seems very simple and easy to use, though many of the features are so streamlined that it can be challenging for some to discover and use features (like Group chat) that might be fun or useful.
Several of us here at Mukilteo used the group chat feature and it was interesting to see how everyone used it. One of the interesting features is the "Off the Record" option. Just like your phone's text messages, everything is (by default) recorded.
I will be testing the other downloadable IM programs that are out there soon. It might be a useful tool for staff at the front desk if they need to get the attention of the staff in the backroom. I will just need to find a good program that can have it's message alert sound altered.
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